Delivery Information

All shipping charges quoted are for delivery to the UK - though we reserve the right to charge extra for shipping of bulky items to more remote parts of the UK.

We normally send small items by Second Class Mail or Royal Mail Recorded Delivery where the item needs to be signed for.

Smaller items of higher value may be sent by Royal Mail Special Next Day Delivery, again the item needs to be signed for.

Larger items we send by courier, usually by UPS with a signature for receipt required.

Example delivery prices for typical items delivered on our 1-4 day service within the UK are:

Standard Delivery
Up to 1kg £5.00
1kg to 15kg £8.00
15kg to 25kg £12.00
25kg to 30kg £30.00
30kg to 40kg £40.00
40kg to 50kg £50.00
50kg to 60kg £60.00
60kg to 70kg £70.00
70kg to 80kg £80.00
80kg to 90kg £90.00
90kg to 100kg £100.00

Handling

All items despatched are securely packed for safe transit. Please feel free to contact us by phone: 01543 372165, email: sales@portabletechnology.co.uk, to check how your order is progressing or if it has been delayed in any way.

UK Standard Order Service

For most UK product orders we will usually deliver within 2-4 working days. The exception being if we need to load software or the item is temporarily out of stock. We will then normally send your order to you as soon as possible. Small items are usually sent out by Second Class Royal Mail Delivery, by 1st Class Royal Mail Delivery and bigger items are sent out by 1-2 Working Day Courier Delivery.

Due to the weight of Laptop Charging Trolleys delivery is subject to the availability of specialist transport facilities and can be 1-3 weeks from receipt of official order. Shipping charges quoted are for delivery to mainland UK. Please phone to check shipping rates for Ireland, Northen Ireland and other UK locations.

Urgent UK Orders

For on-line ordering there is an extra option for next working day delivery providing the order is received by 2.30pm of the preceding working day (Our work days are Mon-Friday excluding bank holidays). Please contact us on 01543 372 165 or email sales@portabletechnology.co.uk for further delivery options.

International Orders

International orders are generally received in under 10 days. Please contact us on +44 (1543) 372 165 or email sales@portabletechnology.co.uk for further options.

Delivery Schedule

We deliver your order right away. We will normally send your order to you in 4 working days. International orders are generally received in under 10 working days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem (laptop trolleys the exception see below). Please quote your order number in all correspondence.

Laptop Trolleys - PLEASE BE AWARE THAT LAPTOP TROLLEYS MUST BE CHECKED FOR DAMAGE BEFORE SIGNING THE DELIVERY NOTE AS LIABILITY WILL BE PASSED TO YOU UPON SIGNING THE DOCUMENT

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

The Seller shall discharge its obligations to deliver the goods to the Buyer, by delivering them at its own risk and expense to the Delivery Address nominated by the Buyer. The Seller reserves the right to charge the Buyer reasonable delivery charges. In the event that the Buyer shall request non-standard delivery arrangements of any form, e.g. delivery to a location outside mainland United Kingdom, or to a Delivery address outside Normal Working Hours.

The Seller shall be entitled to make partial deliveries or delivery by instalments. Each such delivery shall be deemed to be a separate contract and failure to effect any delivery shall not effect the contract as to other deliveries.

The Seller shall use reasonable efforts to deliver the Goods to the Buyer promptly, but shall not be liable for any loss or damage, direct or consequential, special or otherwise, to the Buyer, in respect of failure to fulfil any orders or for any delay or error in responding to any such orders for any reason whatsoever. In the event that orders for the Seller's goods exceed its existing levels of stock the Seller shall allocate the available stock at its own discretion.

Any delivery date specified by the Seller is intended to be an estimate and time and delivery shall not be of the essence. If no dates are so specified, delivery shall be made within a reasonable time.

If for any reason the Buyer will not accept delivery of any of the goods when they are ready for delivery, or the Seller is unable to deliver the goods on time because the Buyer has not provided appropriate instruction: risk in the goods shall pass to the Buyer; the goods shall be deemed to have been delivered; and the Seller may store the goods until delivery whereupon the Buyer shall be liable for all related costs and expenses (including without limitation storage and insurance) from the agreed delivery date.

The Buyer shall provide at its expense at the delivery address adequate and appropriate goods and manual labour for unloading the goods.Any defect, deficiency or discrepancy in the goods delivered must be notified by the Buyer in writing to the Seller within seven days of receiving the invoice. The Buyer shall be deemed to have accepted all Goods delivered to it by the Seller if the Buyer has failed to notify the Seller in writing of any defects, deficiency or discrepancy in the Goods delivered within the time limit specified above.

Risk in the Goods supplied to the Buyer shall pass to the Buyer upon delivery in accordance with the provisions of Delivery hereof. The Buyer shall insure all Goods delivered by the Seller for their full replacement value with a reputable Insurer until ownership has passed to the Buyer.

All Goods supplied to the Buyer subject to these Standard Conditions of Sales shall remain the property of the Seller until all and any sums due to the Seller for all or any Goods supplied at any given time are paid in full. This shall be the case notwithstanding the receipt by the Seller of any payments made by the Buyer pursuant to the settlement of any specially designated claims for the recovery of sums due to the Seller.The Seller shall at any time before title has passed, without any liability, be entitled to: terminate the Buyer's rights to use, sell or deal in the Goods; enter the Buyer's premises and re-possess the Goods; or use or sell the Goods.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.